Hughes HN7700S User Manual Page 101
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Appendix B • Updating the router software
1037753-0001 Revision A
87
When the update is complete, the utility automatically closes and
the router reboots.
Refer to Troubleshooting if the utility does not automatically
close or the router fails to reboot.
Troubleshooting
Perform these troubleshooting procedures if you are unable to
update the
fallback.bin file using the Fallback Updater
utility:
1. Observe the message in the Fallback Updater window.
Continue with step 2 if one of the following messages
appears in the message window:
Waiting for remote to come up . . .
Unable to get login prompt
2. Test LAN connectivity between the installer laptop and router
by performing a ping test:
a. Open a DOS command window on the installer laptop.
b. Type ping 192.168.0.1.
c. Press ENTER.
If the ping test fails, verify that the Ethernet cable is securely
attached to the installer laptop and router. If the test still fails,
continue with step
step 3.
3. Verify that the installer laptop has an IP address of
192.168.0.2.
If the address is incorrect or blank, refer to Configuring
TCP/IP properties on the installer laptop on page 78 for
instructions on how to assign an IP address.
4. After verifying that the installer laptop is connected to the
router and its TCP/IP properties are properly configured,
restart the router:
a. Navigate to the System Control Center home page.
b. In the Help section, click Restart HN Router.
5. If this does not correct the problem, power cycle the router:
a. Unplug the power cord from the power source.
b. Wait 30 sec.
CAUTION
Do not power cycle the terminal by unplugging the power
cord from the back of the terminal. This could shock you
and/or damage the terminal.
- HN System 1
- Revision record 2
- Important safety information 3
- Contents 5
- • Contents 6
- Chapter 5 9
- Chapter 6 10
- Chapter 7 10
- Chapter 8 10
- Appendix A 10
- Appendix B 11
- Appendix E 11
- Appendix F 12
- Chapter 1 13
- Chapter 3 13
- • Tables 14
- Introduction 15
- Router specifications 16
- Commissioning 17
- Associated transport 17
- Installation and 18
- Contact information 18
- Chapter 2 19
- G-29716 C 05/19/08 20
- Customer site 21
- Attaching the base 24
- Removing the base 24
- Connecting an AC/DC power 26
- Connecting a DC/DC power 27
- Chapter 4 29
- LEDs on power-up 31
- LED Pattern Description 32
- Commissioning the HN router 33
- Changing from VSAT to 34
- Figure 9: Setup screen 35
- Terrestrial Broadband 36
- Setup page 36
- Figure 12 37
- Commissioning by auto 38
- Figure 15 39
- 6. Click Next 41
- Figure 18 41
- Entering and verifying 42
- Completing the 44
- Connecting the HN 45
- Commissioning by 47
- Entering and verifying the 48
- 11. Click Next 49
- Verifying the download 52
- Figure 30: SDL Monitor page 53
- Completing the process 54
- System Control Center 55
- Figure 33: Settings screen 56
- Accessing the System 57
- Control Center 57
- The System Control 57
- Center home page 57
- System Status button 59
- The System Status page 60
- LAN Info page 61
- Figure 41: LAN Info page 62
- WAN Info page 63
- System Info page 64
- Additional Home Page 65
- System Status 65
- Diagnostic Utilities 65
- Help page 66
- Help page links 67
- Advanced Pages 68
- Accessing the 69
- Expanding and collapsing 70
- Requirements for VADB 72
- Installing VADB 72
- Verifying that the VADB 73
- Testing the telephone line 74
- Connecting the HN router 75
- Optional protection module 76
- T0155016 77
- Verifying VADB functionality 78
- LED appearance during 79
- VADB operation 79
- VADB troubleshooting 80
- Windows XP 86
- Windows 2000 89
- Updating the router software 91
- Configuring TCP/IP 92
- Updating the 100
- Troubleshooting 101
- 1037753-0001 Revision A 102
- Appendix C 103
- Netscape 105
- Appendix D 107
- Safety – operating 108
- Electromagnetic 109
- Telecommunications 110
- Ringer equivalence number 111
- Discontinuance of service 111
- Telephone Company 111
- Repairs in the United States 112
- Canada – equipment 112
- ADTRAN Total Access 600R 113
- Installing the ADTRAN 114
- Figure 85: LED positions 115
- Supplying power 116
- ADTRAN front panel 116
- Navigating the user 117
- Navigating using 119
- Connecting the 120
- Configuring the 121
- 5. Select the + sign 122
- Figure 96 125
- DS0 mapping 126
- 7. Press Enter 127
- Confirming connectivity 129
- Siemens 4100/4101 DSL Modem 131
- Installation overview 132
- Installing the modem 133
- 3. Click the Install button 134
- Figure 106 134
- Figure 107 135
- Figure 108 135
- Acronyms and abbreviations 137
- • Acronyms and abbreviations 138
- • Index 139
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